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Other Soft Skills Series


other soft skill

Sales & Marketing

  • The Customer Driven Company
  • Excellent Customer Service to Achieve High Profitability
  • Customer Focus Sales
  • Strategic Marketing Management
  • Social Media Marketing
  • Telephone Techniques & Quality Customer Service
  • Effective Call Handling
  • Interactive Selling Skill and Behavioral Selling
  • Quality Customer Service
  • Positive Work Attitude Towards Customer Service Excellence
  • Excellent Retail Management Workshop

Purchasing / Logistics

  • Towards Effective Inventory Control & Warehouse Management
  • Pengurusan Stor & Pengawalan Inventori Yang Berkesan
  • Strategic Procurement Practices & Implementation
  • Store & Warehouse Operations Management
  • Customs & Formalities of Import Export
  • Bill of Lading (BL) In Shipping
  • Effective Logistics Management
  • Shipping Procedures & Documentations with INCOTERM 2010 Usage
  • Malaysian Custom Procedures
  • Supply Chain Management

Personal Development

  • Professional Office Management
  • Effective Supervisory Skills
  • Creative Problem Solving & Decision-Making for Increased Productivity
  • Effective Time and Stress Management
  • Superior People Management & Team Building Skills
  • Key Skills for High Performance in Workplace

Human Resources / Management

  • Training Needs Analysis for A Competent Workforce ( TNA )
  • Kursus Kepimpinan Dinamik Dan Penyeliaan Yang Berkesan
  • Understanding the Minimum Wages Orders (2012) & Minimum Retirement Age Act (MRAA) 2012
  • Pengurusan Rekod & Fail Yang Komprehensif
  • The Employment Act 1955 (with 2012 amendments)
  • The Employment Act 1955, SOCSO Act 1969 & EPF Act 1991
  • Developing your Human Resource Policy
  • Handling Difficult Employees
  • Understanding the Labor Law and Domestic Inquiry
  • Law Of Termination
  • Practical Budgeting & Cost Control Techniques
  • Super Communication & Interpersonal Skills
  • Writing Clear & Effective Emails
  • Business Communication and Writing Skills for Office
  • Finance for Non-Financial Personnel
  • Effective Supervisory Skills
  • Effective Presentation Skills
  • Team Building
  • Minimum Wages & Minimum Retirement Age
  • Project Risk Management
  • Ke Arah Kecemerlangan Perkeranian & Pentadbiran Pejabat

Financial & Tax

  •  Understanding Malaysian Corporate Tax
  •  Understanding Malaysian Withholding Tax
  •  Understandings Goods and Services Tax (GST) In Malaysia
  •  Cost Reduction Strategies for Manufacturing Industry
  •  Tax Incentives and Facilities Under the Customs Act
  •  Letters of Credit Operations & Incoterms 2010
  •  Letter of Credit – Operations
  •  How to Prepare the Payroll

 


  * Enquire Now : To enquire your programme today or to talk through your training needs with our specialist team. Call 03-89964033 / 012-3661182 or Email : This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.